VeluraHQ, Inc. (“VeluraHQ,” “we,” “us,” or “our”) provides an AI-native marketing workspace for SEO, AI search analytics, workflows, and content operations. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, create an account, or use our services (collectively, the “Services”).
1. Information we collect
Account and authentication data
When you sign in with Google OAuth, we receive your name, email address, profile picture URL, and Google account identifier. We use this information to create and manage your VeluraHQ account, authenticate sessions, and associate you with workspaces and organizations.
Workspace and product data
When you use VeluraHQ, we process data you and your team submit to the platform, including workspace settings, brand kit content, page intelligence records, keyword data, workflow configurations, sheet rows, AI search prompts, integration credentials (stored encrypted), and analytics derived from connected services such as Google Search Console and Google Analytics.
Usage and device data
We automatically collect technical information such as IP address, browser type, device identifiers, pages viewed, feature usage, timestamps, and diagnostic logs. This helps us secure the platform, debug issues, and improve performance.
Communications
If you contact us, book a demo, or subscribe to product updates, we collect the information you provide, including name, company, role, and message content.
2. How we use information
- Provide, operate, and maintain the Services
- Authenticate users and enforce workspace access controls
- Run workflows, AI search analytics, and integrations you configure
- Send service-related notices, security alerts, and support responses
- Monitor usage, prevent abuse, and protect against fraud or unauthorized access
- Improve product features, reliability, and user experience
- Comply with legal obligations and respond to lawful requests
3. Third-party services
VeluraHQ integrates with third-party providers you choose to connect, which may include:
- Google (OAuth, Search Console, Analytics)
- AI platform APIs used in workflows and AI Search Analytics
- CMS and publishing integrations (e.g., WordPress, Webflow)
- SEO and research data providers (e.g., Semrush, Ahrefs) when configured
- Infrastructure vendors for hosting, databases, email, and monitoring
Data shared with these providers is governed by their respective privacy policies and by the permissions you grant during integration setup. We recommend reviewing connected providers' terms before enabling integrations in production workspaces.
4. Cookies and similar technologies
We use cookies and local storage to maintain sessions, remember preferences, and measure site performance. See our Cookie Policy for details on cookie categories and your choices.
5. Data retention
We retain account and workspace data for as long as your organization maintains an active account or as needed to provide the Services. If you delete a workspace or request account deletion, we will delete or anonymize associated data within a reasonable period, subject to backup retention cycles and legal retention requirements.
6. Security
We implement administrative, technical, and organizational measures designed to protect information, including encryption in transit, access controls, and audit logging. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
7. Your rights and choices
Depending on your location, you may have rights to:
- Access, correct, or delete personal information we hold about you
- Export workspace data you control
- Object to or restrict certain processing activities
- Withdraw consent where processing is consent-based
To exercise these rights, contact us at privacy@velurahq.com. We may verify your identity before fulfilling requests.
8. International transfers
VeluraHQ may process data in the United States and other countries where we or our subprocessors operate. When we transfer personal data internationally, we use appropriate safeguards as required by applicable law.
9. Children
The Services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes may be communicated via email or in-product notice.
11. Contact us
VeluraHQ, Inc.
Email: privacy@velurahq.com
For terms governing use of the Services, see our Terms of Service.